Frequently Asked Questions

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Frequently Asked Questions

Catering Inquiries FAQs

A Mini Buffet is recommended for 10pax or more. Food will be served in disposable microwavable containers, and disposable ware will be provided. Tables and warmers will not be provided. 

A Regular buffet is recommended for 30 pax and above. Full table set-up with warmers and tables with skirting, and disposable ware will be provided. Disposable utensils are not provided for ala carte orders. 

No, we do not provide takeaway boxes/containers for leftover food. For quality and safe consumption, food should not be kept in room temperature for more than 4 hours from the time it is cooked at the caterer’s kitchen to the time it is consumed as advised by SFA.

All complete buffet set up includes a flower centrepiece (unless otherwise indicated).  Creative thematic set up services are available at an additional price. Please call 8823 6363 to enquire. 

Please call 8823 6363 to check on the pricing. 

Standard buffet catering set up does not include service staff. Hiring of service staff is available at S$70/staff for 3 hours with order of regular buffet. We recommend the ratio of 1 service staff to every 30 pax guests. 

We pride ourselves for using only quality ingredients and our servings cater to about 5% to 10% more than the number of guests based on the order so as everyone is able to enjoy our good and delicious food. 

Standard buffets offer choices of cordial drinks, coffee and tea. Other beverages (inclusive of beer, red wine and white wine) may be available at an additional cost upon request. 

Vegetarian packet meals are available at $8.90 per set. Alternatively, you may change some of the dishes in the buffet to vegetarian options. 

Ordering Payment FAQs

An autoreply e-mail will be sent after submission of your online order and our sales consultant will contact you within 48 hours to confirm your order. An order confirmation will be sent thereafter. 

Orders have to be placed at least 2 days in advance.

Good Chance Restaurant Pte Ltd accepts Cash On Delivery, Cheque, Bank Transfer or Credit Cards Payment. 

A Cancellation Fee of 30% based on the Quotation Price will be levied should the order be cancelled within 48 Hours of the event. 

Any changes must be made 1 working day prior to event date. 

Only 50% of the total bill will be refunded if order cancellation is made 1 working day prior to event date. No refund will be made if order cancellation is made on the event date. 

Please call 8823 6363 to enquire on last minute buffet. 
 

Delivery FAQs

Yes, self collection available

 

For catering site , collection address will be 15 Woodlands Loop #02-29 Singapore 738322 

For restaurant site, collection address will be 01 Jalan Berseh #01-15 Singapore 209037 New World Centre

Yes, we deliver every day. 

For Catering Site: 

Party Pack Buffet: $30

Regular Buffet: $60 (inclusive transportation, setting and tearing down of buffet set up) 

 

For Restaurant Site :

There are 3 tiers of delivery charges

a) Orders below $85 delivery will be $25

b) Orders above $85 delivery will be $15 

c) Free delivery for orders above $280 

 

CBD surcharge of $12 applies for all orders 

 

A surcharge of $30 to $50 is applicable for delivery to venues without lift landing as we will require additional help and effort to set up the different components of the buffet set up. 

For Catering Site:

For Regular Buffet / Mini Buffet: 9.00am  

Additional surcharge of $80 for deliveries between 7.00am-8.59am 

 

For Restaurant Site:

 

We deliver daily 11.00am- 9.30pm 

Any timing beyond is subjected to availability and surcharges will apply 

Please call/whatsapp 8823 6363 for any assistance

 

 

Collection of buffets will be 4 hours from time of delivery or 10.30pm whichever is earlier. 

Extension of collection time is not recommended as NEA advises for food to be best consumed within 4 hours.

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